Contact Us
Whether you have a question about a specific power tool, need to track your delivery, or want to inquire about bulk orders, the Gramax Tools team is ready to assist. Reach out to us through any of the channels below.
Reach Out Directly
Phone: +254745491174
Email: shop@gramax.co.ke
Location: Kenya Mall, Ground Floor, Shop G12, River Road, Nairobi
Business Hours
We are open early and close late to ensure you have access to the tools you need, when you need them.
| Day | Hours |
| Monday – Saturday | 7:00 AM – 8:00 PM |
| Sunday & Public Holidays | Closed |
Delivery & Returns Support
Shipping: We deliver countrywide across Kenya within 1–3 business days.
Returns: We offer a 30-day return window for any manufacturing defects or issues.
Refunds: Once a return is approved, your refund will be processed within 15 days.
Payment: We proudly offer Cash on Delivery for your convenience and security.
Send Us a Message
Have a quick question? Fill out the details below (if using a web form) or shoot us an email, and we’ll get back to you as soon as possible.